Privacy Policy

Last Updated: 2nd May 2023

The website (referred to as “the Website,” in this policy) is owned by Where Can I Live Ltd which is a company registered in England and Wales (referred to as “WCIL,” “ “, “we,” or “us” in this policy). 

We are committed to maintaining the trust and confidence of our visitors to our Website. We want you to know that we are not in the business of selling, renting, or trading email lists with other companies and businesses for marketing purposes. 

This Privacy Policy has detailed information on when and why we collect your personal information, how we use it, the limited conditions under which we may disclose it to others, and how we keep it secure.

What information do we collect

  1. Information You Voluntarily Submit on the Website: We may collect personal information from you, such as your name, email address, country of citizenship, and service requirements. For example, you may voluntarily submit information to the Website by:
    1. leaving a comment,
    2. subscribing to a newsletter
    3. submitting a contact form OR
    4. Requesting a consultation with our partners.
  2. Information We Collect from Others: We may receive information about you from other sources. For example, if you use third-party software through the site, they may transfer data to us for fulfillment.
  3. Automatically Collected Information: We automatically collect certain information about you and the device with which you access the Website. For example, when you use the Website, we will log your IP address, operating system type, browser type, referring Website, pages you viewed, and the dates/times you accessed the Website. We may also collect information about actions you take when using the Website, such as links clicked.
  4. Cookies: We may log information using cookies, which are small data files stored on your browser by the Website. We may use both session cookies, which expire when you close your browser, and persistent cookies, which stay on your browser until deleted, to provide you with a more personalized experience on the Website.

How your information may be used

We may use your information in the following ways:

  • To send you promotional information, such as newsletters. Each email promotion will provide information on how to opt out of future mailings;
  • To send you administrative communications, such as administrative emails, confirmation emails, technical notices, updates on policies, or security alerts;
  • To respond to your comments or inquiries;
  • To provide you with user support;
  • To track and measure advertising on the Website;
  • To process payment for purchases you make through the Website; or,
  • To protect, investigate, and deter against unauthorized or illegal activity.

Third Party Use of Personal Information

We may share your information with third parties when you explicitly authorize us to share your information.

  1. WCIL Service Providers

WCIL has a network of pre-vetted service providers, such as immigration lawyers and relocation agents. When you request to speak to one of these service providers, we will ask you for information about yourself and your service requirements. 

This information lets us choose the most appropriate service provider for your situation. We then pass your information on to the service provider, who follows their respective privacy policies. WCIL checks that these are in place before collaborating with them. You can request to see the Privacy Policy of any WCIL service provider by emailing us at [email protected]

  1. Other Service Providers

Additionally, the Website may use third-party service providers to service various aspects of the Website. Each third-party service provider’s use of your personal information is dictated by their respective privacy policies. 

The Website currently uses the following third-party service providers:

  • Google Analytics – this service tracks Website usage and provides information such as referring websites and user actions on the Website. Google Analytics may capture your IP address, but Google Analytics captures no other personal information.
  • Payment Processing – this service serves our e-commerce platform. We receive only information used for order fulfillment. At no time is your banking information passed to the Website.
  • Mailchimp – If you sign up to receive emails from us, we will collect your name, email address, and other information to send you relevant emails occasionally. We use Mailchimp to manage our email audience. Please see the Mailchimp Privacy policy for details on how they protect your data.
  • Formiddable Forms – We use Formiddable Forms on our Website to collect your data and to provide you with tools and quizzes. You can see their privacy policy here.

We do not share your personal information with any other third-party applications. We may amend this list occasionally at the Website’s sole discretion.

Except when required by law, we will not sell, distribute, or reveal your email addresses or other personal information without your consent; however, we may disclose or transfer personal information collected through the Website to third parties who acquire all or a portion of our business, which may be the result of a merger, consolidation, or purchase of all or a portion of our assets, or in connection with any bankruptcy or reorganization proceeding brought by or against us.

  1. Anonymous Data

Occasionally, we may use anonymous data, which does not identify you alone or when combined with data from other parties. We may provide this anonymous data to other parties for PR, marketing, advertising, or other uses. Examples of this anonymous data may include analytics or information collected from cookies.

  1.  Publicly visible data

Certain information may be publicly visible if you create a user profile on the Website or leave a comment.


The Website uses cookies to store visitors’ preferences, record user-specific information on what pages users access or visit, ensure that visitors do not receive the same banner ads, and customize Website content based on visitors browser type or other information that the visitor sends. Cookies may also be used by third-party services, such as Google Analytics, as described herein.

Users may, at any time, prevent the setting of cookies, by the Website, by using a corresponding setting of their internet browser and may thus permanently deny the setting of cookies. Furthermore, already set cookies may be deleted anytime via an Internet browser or other software. However, if users deactivate the setting of cookies in their Internet browser, not all functions of our Website may be entirely usable.


  1. Retargeting Ads

From time to time, the Website may engage in remarketing efforts with third-party companies, such as Google, Facebook, or Instagram, to market the Website. These companies use cookies to serve ads based on someone’s past visits to the Website.

  1. Sponsored Content Tracking Pixels

This Website may engage in sponsored campaigns with various influencer networks, brands, and agencies. Occasionally, these sponsored campaigns utilize tracking pixels (aka web beacons), which may contain cookies to collect data regarding usage and audience. The sponsoring company manages this information to track the campaign results. These tracking pixels do not use personally identifiable information. All sponsored content is duly disclosed as per FTC requirements.

  1. Affiliate Program Participation

The Website may engage in affiliate marketing, which is done by embedding tracking links into the Website. If you click on a link for an affiliate partnership, a cookie will be placed on your browser to track any sales for purposes of commissions.

Where Can I Live Ltd participates in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by placing links to on the Website. As part of this Amazon Associates program, the Website will post customized links provided by Amazon to track the referrals to their Website. This program utilizes cookies to track visits to assign commissions on these sales.

  1. Newsletters

On the Website, you may subscribe to our newsletter, which may be used for advertising purposes. All newsletters sent contain tracking pixels. The pixel is embedded in emails and allows an analysis of the success of online marketing campaigns. Because of these tracking pixels, we may see if and when you open an email and which links within the email you click. Also, this allows the Website to adapt the content of future newsletters to the user’s interests. We do not pass this behavior information on to third parties.

Rights related to your personal information

  1. Opt-out – You may opt out of future email communications by following the unsubscribe links in our emails. You may also request that you are unsubscribed by emailing [email protected].
  2. Access – You may access the personal information we have about you by submitting a request to [email protected].
  3. Amend – You may contact us at [email protected] to amend or update your personal information.
  4. Forget – In certain situations; you may request that we erase or forget your data. To do so, please submit a request to [email protected]. Please note that we may need to retain certain information for recordkeeping purposes, to complete transactions, or when required by law.

Sensitive personal information

At no time should you submit sensitive personal information to the Website. This includes your social security number, information regarding race or ethnic origin, political opinions, religious beliefs, health information, criminal background, or trade union memberships. If you elect to submit such information to us, it will be subject to this Privacy Policy.

Childrens information

The Website does not knowingly collect any personally identifiable information from children under the age of 16. If a parent or guardian believes that the Website has personally identifiable information about a child under the age of 16 in its database, please contact us immediately at [email protected], and we will use our best efforts to remove such information from our records promptly.

Data Protection Officer

If you have any questions about how we use your personal data that we have not answered here, or if you want to exercise your rights regarding your personal data, please contact our Data Protection Officer at Alison (at)

Changes to this privacy policy

We may change how we collect and then use Personal Information at any time and without prior notice, at our sole discretion. We may change this Privacy Policy at any time. If we make material changes to the Privacy Policy, we will notify you by posting the changed Privacy Policy on the Platform. We will also update the “Last Updated” date at the top of this Privacy Policy.

It is important that you review the changed Privacy Policy. If you do not wish to agree to the changed Privacy Policy, then you should not use our Website and services.